Will you help me with transportation & accommodation ?
- Use of a cell phone during your medical stay in Guatemala City
- 24h/24h access to our facilitator for problem solving and in case of emergencies
- Transfers in Guatemala City: Airport pick-up, transfers- to and from- your hotel to the hospital/clinic, transfers for your pre-and post-op visits with your Specialist MDs
- Confidential submission of your medical history
- Follow-up liaison with doctor, hospital and hotel
- Free translation services when dealing with doctors and staff at the hospital or at the hotel
- We monitor your convalescence with follow-up visits during your convalescence in Guatemala City
- We find affordable options for your convalescence in Guatemala City or in colonial Antigua.
- We facilitate back-up services like a private nurse, a personal assistant or a massage therapist, if needed.
- We refer you to Spanish teachers for private lessons, if you are interested in learning Spanish.
Our concierge fees depend on the time you need for your medical procedures.
What about language and translation problems ?
What about hygiene and hospital infections ?
How many days after the operation should I stay ?
How and when do i need to pay ?
From then on you’ll be able to clarify your doubts and submit any questions you want to discuss with the doctor.
Once you make the decision to have your medical treatment done in Guatemala, we will then ask you to transfer a small deposit so that we can book your procedure and schedule it in.
The balance is payable during the first visit at your doctor’s office in Guatemala. Payment can be done in cash or with credit card (Visa). If you pay by credit card, be advised that local banks charge an additional 7%. No personal checks or foreign debit cards are accepted.
There are several options of forwarding a deposit. One of them is via a bank wire/transfer.
Another convenient way is via Paypal, a secure and free method of payment for the payor. Your transactions are totally protected when you send payments through Paypal at no charge to you. Your financial information does not reach spa-med-holiday and is kept private with Paypal, a secure server. You can use your bank account to pay online, pay with your credit or debit card, or use your Paypal balance.
What should i wear and what type of climate is there?