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    Will you help me with transportation & accommodation ?

    Yes, that’s one of our missions as Medical Travel Facilitator.Here is a resume of all the services provided by Medical Tourism Guatemala:

    • Use of a cell phone during your medical stay in
      Guatemala City
    • 24h/24h access to our facilitator for problem solving and in case of emergencies
    • Transfers in
      Guatemala City: Airport pick-up, transfers- to and from- your hotel to the hospital/clinic, transfers for your pre-and post-op visits with your Specialist MDs
    • Confidential submission of your medical history
    • Follow-up liaison with doctor, hospital and hotel
    • Free translation services when dealing with doctors and staff at the hospital or at the hotel
    • We monitor your convalescence with follow-up visits during your convalescence in Guatemala City
    • We find affordable options for your convalescence in Guatemala City or in colonial Antigua.
    • We facilitate back-up services like a private nurse, a personal assistant or a massage therapist, if needed.
    • We refer you to Spanish teachers for private lessons, if you are interested in learning Spanish.

    Our concierge fees depend on the time you need for your medical procedures.

    What about language and translation problems ?

    Most of the doctors or their surgical assistants speak english.Whenever necessary, our facilitator is there to help you with translations to communicate with doctors and staff.

    What about hygiene and hospital infections ?

    The nosocomial infection rate in Guatemalan hospitals is lower than 2%, which compares favorably with those reported by hospitals in the U.S. and in other countries.

    How many days after the operation should I stay ?

    Before your arrival, we´ll explain to you how many post-op visits and how many days you should stay after your operation, so that you know how much time you have to set aside for your medical trip and for your convalescence in Guatemala.

    How and when do I need to pay ?

    All your queries for information about the doctor and the type of procedure with the medical travel facilitator and the doctor are free.If you would like to receive an estimate regarding the type of procedure you want, we will email you a medical history form that you have to fill in and return to us. From then on you’ll be able to clarify your doubts and submit any questions you want to discuss with the doctor.

    Once you make the decision to have your medical treatment done in Guatemala, we will then ask you to transfer a small deposit so that we can book your procedure and schedule it in. The balance is payable during the first visit at your doctor’s office in Guatemala. Payment can be done in cash or with credit card (Visa). If you pay by credit card, be advised that local banks charge an additional 7%.

    No personal checks or foreign debit cards are accepted. There are several options of forwarding a deposit. One of them is via a bank wire/transfer. Another convenient way is via Paypal, a secure and free method of payment for the payor. Your transactions are totally protected when you send payments through Paypal at no charge to you. Your financial information does not reach spa-med-holiday and is kept private with Paypal, a secure server. You can use your bank account to pay online, pay with your credit or debit card, or use your Paypal balance.

    What should I wear and what type of climate is there?

    Please click on our section tourism info where you’ll find all types of practical details to prepare your trip to Guatemala.

    Why are prices in Guatemala’s private medical network so low compared to those in the U.S.?

    The overall cost of living is way lower in Guatemala, as the minimum hourly wage is only US$17 per day! Secretaries and receptionists earn slightly above that, while Guatemalan Doctors earn comparatively way less than their American colleagues, although they may perform the same procedures, following the same protocols, with the same equipment and may have earned their specialty degrees in the same American universities.
    Rental or purchase of a medical clinic in Guatemala´s modern Medical District is also way more affordable than premium real estate in the U.S. Moreover, American Doctors have to pay huge insurance premiums to protect themselves against eventual malpractice suits, and hence they have much higher overhead costs, which are then passed along to the American consumer/patient.

    Do Guatemalan Doctors and Hospitals accept my medical Insurance?

    When you contact MEDICAL TOURISM GUATEMALA via our “Contact us” form we can check for you whether the hospital or specialist Doctor you are interested in, accepts your private Insurance Company, and whether the Doctor is going to be reimbursed, or else if you are going to be reimbursed by your insurance Company after submitting your invoice or receipt.
    Private insurance Companies and/or Medicare reimburse patients in case of emergency.

    Can you help me find a Specialist MD or a Hospital for my procedure?

    Yes, we can help you in your search and this service is free: please fill in our “Contact us” form, and we’ll gladly assist you in gearing you towards one or several reputable Specialist MDs and/or Hospitals/Clinics.

    How will I be protected against malpractice or adverse complications?

    MEDICAL TOURISM GUATEMALA refers you to Specialist MDs of Guatemala’s private medical network, after careful screening of their academic and professional background.Guatemalan Doctors are very cautious with medical travelers, because they know that not only their credentials are at stake, but also Guatemala’s reputation, so they exercise due diligence so that medical travelers experience top quality and personalized care; once back in their home country, those patients will put Guatemala on the map for excellence of healthcare.
    At the same time, as everywhere else in the world, the practice of medicine is not mathematics: just as in Europe or in North America, including with the best Doctors in the most prestigious clinics or hospitals, zero risk in Medicine does not exist.Before the surgery or treatment, the Guatemalan Specialist will carefully analyze your health condition, your medical history- even before your arrival to Guatemala, by Email exchange – , he will listen to you and thoroughly explain the different procedures available, the alternative options, the outcomes and risks involved, so that you will be in a position to outweigh the pros and the cons of a desired procedure, and knowingly decide to go ahead or not.

    If I suffer from complications due to surgery, can I sue for malpractice?

    The concept of “medical malpractice” is a term formally defined by the American legal system as “a Doctor’s failure to exercise the degree of care and skill that a physician or surgeon of the same medical specialty would use under similar circumstances”.
    The concept “medical malpractice” is part of the U.S. legal and judicial system and obliges U.S. Doctors to practice “defensive medicine”, which is not always in the best interest of the patient. To cover against “malpractice” suits, Doctors and Clinics have to pay huge insurance premiums, whose cost is passed along to the patient and is one of the reasons why medical care is so expensive in the United States.
    The U.S legal term “medical malpractice” may not be literally described as such under Guatemalan or other Latin American legislations: a Doctor or Hospital may be held liable in any of these jurisdictions for “involuntary manslaughter” or “personal injuries” inflicted on the patient due to the doctor’s failure, due to negligence or inexperience, to exercise the degree of care and skill necessary for a certain medical procedure.
    If you want to be completely covered against eventual adverse outcomes or complications, you can buy a “Medical Travel Insurance” policy which are sold by some insurance companies, like the one offered by AOS Assurance and other ones we can refer you to.

    What about safety issues in Guatemala?

    Guatemala City is much safer than many urban areas in New York City, Los Angeles, Chicago, Paris or any of the other big tourist cities in the world… If you know WHERE, HOW and with WHOM to travel, then you will have a safe time, with no problems at all.
    By addressing yourself to MEDICAL TOURISM GUATEMALA, our first priority is your safety both inside and outside of the hospital/clinic. We’ll suggest which residential areas to stay at, which marginal areas to avoid and you’ll receive useful tips to remain safe during your whole medical trip. The agency’s role consists not only into facilitating your communication with Doctor and staff, but is there to assist you in getting every type of backup service you may need during your stay in Guatemala. MEDICAL TOURISM GUATEMALA is like your guardian angel: our goal is to maximize your pleasant experience in Guatemala.
    Our fees are paid by the Clinics or the Doctors you choose to go to, at no extra cost to you. Doctors love to work with Medical Travel Facilitators because it allows them to concentrate all their energies on the patient’s medical issues, knowing that they can trust the Medical Facilitator to take care of all the logistics and practical aspects that are very important for the patient´s wellbeing and the successful outcome of the medical experience.
    Wherever you would choose to travel, a travel insurance is an excellent way to give you peace of mind; it´ll cost you only a small fraction of the price of your flight ticket; a travel insurance will protect you against negative impacts of unforeseen events, like against any of the following scenarios that can happen anywhere in the world:

    • Hospitalization of a close relative forcing you to postpone your trip and your procedure
    • Your luggage gets lost en route
    • You or your partner slip on the sidewalk and break your arm

    However, travel insurance does not cover you for the medical procedure you choose to have performed abroad; if you want to be completely covered against eventual adverse outcomes or complications, you can buy a “medical travel insurance” policy available on the market, like the one offered by AOS Assurance.

    Do I need a VISA to travel to Guatemala?

    For U.S citizens, Canadians and most Europeans, a special entry VISA is not necessary to enter Guatemala, only a 3-month validity passport beyond your intended stay.
    The text and images contained in Medical Tourism Guatemala’s website are for informational purposes only. Its content is not intended to substitute the medical diagnosis or treatment from board certified MD Specialists. Always seek advice from your physician with any questions you may have regarding a medical condition or treatment. Medical Tourism Guatemala does not warrant that the information provided is complete, accurate or up to date. Medical Tourism Guatemala‘s website does not provide medical advice.

    MTG 2014. All Rights Reserved.

    Health Wellness Program Guatemala Medical Tourism association member Agexport Spa Med